Shipping, Returns&Exchanges

We use all major carriers, and local courier partners. You'll be asked to select a delivery method during checkout.

What are your delivery times?

Orders are typically processed within 2-3 business days. Delivery within Canada takes 3-7 business days, depending on your region. We also offer free in-store pickup at 4841 Wellington Street, Montreal.

Do you offer international delivery?

Currently, we primarily ship to Canada. For international orders, please contact us at info@marigoldmtl.com and we will do our best to accommodate your request.

How can I track my order?

You will receive a confirmation email with a tracking number as soon as your order is shipped. You can also track your order in your customer account.

What shipping options and policies do you offer?

International shipping is available.

The delivery charges to Canada are as follows:

Quebec: $10 (except for bamboo t-shirts and cute tops, $4).

Rest of provinces: $15 (except for bamboo t-shirts and cute tops, $4).

Over $150: Free shipping.

For all other countries the fee is $60 for all deliveries (except for bamboo t-shirts and cute tops, $30).

What is your return policy?

We accept returns and exchanges within 14 days of receiving your order, provided the items are unworn, unwashed, and have their original tags attached. Custom-made items are not eligible for returns.

How do I know if an item will be restocked?

We often post announcements on our social media to keep you updated on our remaining fabrics. Don't hesitate to follow us to stay informed about likely restocks for the current collection!

How do I make a return or exchange?

Contact us at info@marigoldmtl.com with your order number. We will provide you with return instructions. Return shipping costs are the responsibility of the customer, except in the case of an error on our part.

Are there any specific instructions for caring for delicate fabric items?

Be sure to check our care instructions on the product page or on the label inside your garment. It requires a little care and attention!

Natural textiles shrink slightly after washing. It is recommended to steam iron them to restore their original shape.

How does Marigold ensure the durability of its clothing?

We know where our raw materials come from. We know all the artisans who make our 100% Montreal-made clothing. We guarantee the quality and durability of ALL our garments.

Where do your raw materials come from?

At Marigold, the sourcing of our fabrics is a key element of our commitment to ethical and local fashion. Each season, we design unique patterns for our fabrics, which are then carefully knitted in Montreal. Our quilted fabrics also benefit from this local expertise, as they are also knitted in Montreal.

For other types of fabrics, we ensure that they are made as close to Montreal as possible, in order to minimize our carbon footprint and support local businesses.

We ensure that all our fabrics meet strict quality and safety standards. For example, our fabrics often carry certifications such as OEKO-TEX® and Better Cotton Initiative, which ensure they are free from harmful substances and sustainably produced.

How do I choose my size?

Consult our size guide available on each product page. If you have any questions, please don't hesitate to contact us or visit our store for a personalized fitting.

Do you offer XXL sizes or sizes larger than XL?

Currently, our collection ranges from XS to XL. However, at Marigold, we believe fashion should be accessible to all body types. If you require a custom size larger than XL, we invite you to visit us at our boutique-workshop at 4841 Wellington Street or email us at info@marigoldmtl.com with your measurements. We can create a bespoke garment tailored to your body shape, subject to fabric availability.

Is it possible to have a garment adjusted to our size?

Yes, it's absolutely possible. Simply come to our boutique-workshop at 4841 Wellington Street, Montreal, Quebec H4G 1X5 or send us your measurements to info@marigoldmtl.com so we can sew a garment from our current collection in your size (if we have any fabric left!).

What are your opening hours?

Our boutique-workshop is located at 4841 Wellington Street, Montreal, Quebec H4G.

Monday - Closed

Tuesday - 11am 5pm

Wednesday - 11 am - 5 pm

Thursday - 11 am - 5 pm

Friday - 11am 6pm

Saturday - 11am 5pm

Sunday - 11am 5pm

How can I contact customer service?

Telephone number: +1 514 895 1882

Email: info@marigoldmtl.com

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Have questions about your order, or a general inquiry?