How long does it take from when I place my order until it is shipped to me?

Orders are typically processed and shipped within 1-2 days. Orders are shipped Tuesday through Friday.

Once the order leaves the workshop, the delivery time depends on the destination and the carrier.

What are the shipping times?

All our packages are shipped with Canada Post.

Please allow 5-7 business days for delivery to Canada, 5-10 business days to the USA, and 15-20 business days to Europe and other countries.

All orders in Canada are shipped with Canada Post. 

How much are the delivery costs?

Shipping costs to Canada are as follows:

Quebec: $10 (except for bamboo t-shirts and cute tops, $4)
Rest of the provinces: $15 (except for bamboo t-shirts and cute tops, $4).
Over $75: Free shipping.

For all other countries the fees are: $60 for all deliveries (except for bamboo t-shirts and mimi tops, $30).

Can I have my order delivered to an address other than my own?

Yes, you can specify a different billing address and a different delivery address. This way, you can send your order to work or to a loved one's home, for example. Please note that an order can only be delivered to one address.

How do I know if my order has been shipped? And can I check its status?

You will receive a shipment confirmation for your order with a Canada Post tracking number. Simply enter this number on the carrier's website in the "track a package" section to access information regarding the shipment of your order.